What is an Independent Contractor?

At MQT Solutions, our agents are independent contractors — not employees. That means you’re in control of your work, your schedule, and your success.

What Does "Independent Contractor" Mean?

An independent contractor is a self-employed individual who provides services to a company under a contract or agreement. Instead of being managed like an employee, you work for yourself and support clients on a temporary, project-based basis—like customer service programs offered through the Arise® Platform.

Key Features of Independent Contracting with MQT Solutions:

Flexibility: Choose the client program and schedule that fits your life.

Freedom: You're your own boss—work from home, on your time.

No hourly minimums required (unless specified by a client).

Temporary agreements (SOWs): Work is offered in 30–90 day intervals and may be renewed based on performance and client needs.

Tax Responsibility: You're responsible for handling your own taxes, since no W-2 is issued. You’ll receive a 1099 for tax filing.

What You Are Not (as an Independent Contractor):

You are not an employee of MQT Solutions or Arise.

You don’t receive benefits like health insurance or paid time off.

You are not paid a fixed hourly wage — your earnings are based on the time you service and the client program’s pay structure.

Still Have Questions?

We’re happy to walk you through the process and make sure you understand everything before you begin. Reach out to us any time, or check our FAQs for more info.